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Support

Support

Process Areas

Configuration Management
Process and Product Quality Assurance
Measurement and Analysis
Organizational Environment for Integration
Decision Analysis and Resolution
Causal Analysis and Resolution

About Support

Support process areas cover the activities that support product development and maintenance. The Support process areas address processes that are used in the context of performing other processes. In general the Support process areas address processes that are targeted towards the project, and may address processes that apply more generally to the organization. For example, Process and Product Quality Assurance can be used with all the process areas to provide an objective evaluation of the processes and work products described in all of the process areas.

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