Bugs need to be reassigned when there is insufficient information, lack of knowledge by the developer about the bug area, or because of workload leveling. When a bug is reassigned, add descriptions as to why this bug is being reassigned.
Entry Criteria
The bug is assigned.
The bug entry for defect description is available.
Sub-Activities
1
Modify Bug Description
Enter the reason for the reassignment in the conversation field on the bug tracking form.
Provide information to help the next developer examine the bug.
2
Update Owner
Update the owner information with the appropriate developer.
Program Management
