Bug Overview

A bug is a work item that communicates that a potential problem exists or has existed in the system. The goal of opening a bug is to accurately report bugs in a way that allows the reader to understand the full impact of the problem. The descriptions in the bug report should make it easy to trace through the steps used when the bug was encountered, thus allowing it to be easily reproduced. The test results should clearly show the problem. The clarity and understandability of this description often affects the probability that the bug will be fixed.