Motivation to get into IDC:

 

A typical business succeeds by interacting effectively with customers, employees, and partners, and information technology provides businesses with the ability to further enable this interaction. A closer examination of such interaction reveals the following:                                                                                                                      

         Employees

Businesses enable employees to build, market, deliver, and support goods and services. Typical applications that enable employees are:

         Network connectivity, authentication, and authorization services

         E-mail, file and print, outbound Web access

         HR, Accounting

         Intranet and portals

         Business intelligence (BI)

         Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems

 

         Customers

Businesses provide applications that allow customers to interact with them in various ways, including:

         Purchasing and tracking products from the business

         Getting information and details about products

         Obtaining support for those products

 

         Partners

Businesses collaborate with partners in a value chain to deliver services to customers. Typical applications include:

         Supply chains

         Collaboration software

         Catalogs

         Purchasing